The Challenge
Customer service, data entry, technical support and administrative work keep your business running, but staffing them in the U.S. is expensive. Outside help often brings time-zone gaps, slow responses, errors and people you can’t rely on.
Our Solution
APS provides dedicated European teams who manage your business operations with speed and accuracy. Working in your time zone, they deliver the same reliability you expect from your staff at a fraction of the cost.
Services We Provide:
Customer Service Representative
Handles inquiries, tickets and customer communication.
Data Entry & Analysis Specialist
Delivers clean, organized and accurate data in your systems.
Technical Support Specialist
Monitors systems, manages access and resolves issues fast.
Administrative Support
Keeps schedules, documents and daily coordination on track.
Works in Your Business Environment
Our specialists adapt to any software, process, and workflow your business already uses.
Our Advantage
Why Companies Choose
Agile Pro Solutions
for Business Operations
Scalable Teams
Expand support as your business grows.
Up to 60% Lower Hiring Costs
Compared with the cost of an equivalent U.S. hire.
Process-Driven Work
Clear SOPs and system updates that improve efficiency and save costs.
U.S.-Aligned Schedules
Your team works in sync with your U.S. operations.
Office-Based Delivery
Our specialists work from modern APS offices, in a high-tech, controlled environment.
Managed by APS
We handle employment, payroll, HR and local support.
Improve productivity and save costs with dedicated APS professionals.
What does an in-house U.S. hire really cost?
Choose a role and enter a ZIP code to see the full local cost.
Based on official U.S. Bureau of Labor Statistics salary data and local cost benchmarks.
With Agile Pro Solutions
Detailed cost breakdown for an in-house U.S. hire
In-house hiring (one-time)
In-house ongoing cost
How we calculate: Salary is the median annual wage for the role in the selected area from the U.S. Bureau of Labor Statistics (OEWS, May 2025), updated by 3.1% to June 2026 with the BLS Employment Cost Index; where no local figure is published, the state or national median is used. Bonuses and overtime use the BLS Employer Costs for Employee Compensation (June 2026) average for the occupation group (3.8-5.8% of salary). Employer payroll taxes are Social Security and Medicare (7.65%), plus federal unemployment tax and the state's 2026 new-employer unemployment tax. Health insurance is the state's average employer contribution for single coverage (AHRQ MEPS-IC 2025). Workers' compensation uses the Oregon DCBS 2024 state premium index scaled to office work; general liability insurance is a per-employee share of the median small-business premium. Office space assumes 210 rentable sq ft per employee at the area's average asking rent (Cushman & Wakefield, Q2 2026). Management, HR and payroll overhead is 10% of salary. Recruiting is the SHRM 2025 median cost per non-executive hire; onboarding assumes 0.5 month of salary during ramp-up. The Agile Pro Solutions range reflects an estimated 40-60% lower cost than the full cost of an equivalent in-house U.S. hire.
Figures are estimates. Actual costs vary with experience level, company size, benefits package and local market conditions.
QUESTIONS
U.S. COMPANIES ASK US
ABOUT OUR BUSINESS OPERATIONS SPECIALISTS
Clear answers before your first call.
Because they get dedicated specialists, not a shared call center. Our customer service, data entry, technical support and administrative professionals join your team, work your hours and are backed by more than 10 years of supporting U.S. companies.
Seamlessly. They work inside your software, follow your SOPs and adapt to the way your business already runs.
Yes. They have strong English and customer service experience, and they work under your company name, in your hours and in your tools. To your customers, they are simply part of your team.
40-60% compared with the cost of an equivalent U.S. hire. See your numbers by role and ZIP code with the calculator on this page.
In 5-10 business days. Our talent database and APS Academy keep vetted professionals ready to start.
We do. APS manages attendance, HR, payroll and local support, so you only direct the work.
