Skip to content

Careers

Got Talent? Join Our Team! Open Positions in North Macedonia.

Agile Pro Solutions (APS) headquartered in the USA with a local office in Skopje is looking for an Outbound Call Center Agent. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

We are looking for an enthusiastic Outbound Call Center Agent to contribute to generating sales leads for our customer in the USA. You will be responsible for qualification of appointments over the phone.

An effective Outbound Call Center Agent must be an excellent communicator and have superior people skills and the most importantly to have a positive attitude.

The goal is to help the company grow by bringing in customers and developing business.

USA working hours (EST) 04 pm-00 am (with paid night hours)

 

Key Responsibilities:

  • appoint calls, communicate in excellent fluent English and respond to emails
  • handle customer inquiries both over the phone and by email
  • provide customers with product and service information
  • excellent communication skills 
  • enter new customer information into system
  • update existing customer information
  • process orders, forms and applications
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures

 

Education and Experience

  • bachelor’s degree or student
  • proficient in relevant computer applications (Word, Excel etc.)
  • required English language proficiency
  • knowledge of customer service principles and practices
  • knowledge of call center telephony and technology
  • some experience in a call center or customer service environment would be an advantage
  • good data entry and typing skills
  • knowledge of administration and clerical processes
  • experience in Cold Calling is an asset, but not crucial

 

Key Competencies and Skills

  • customer service orientation
  • organizational skills
  • attention to detail
  • judgment
  • adaptability
  • teamwork
  • stress tolerance
  • resilience

 

What we offer:

  • paid training Program
  • competitive salary and attractive bonus structure
  • private health insurance
  • for the on-site work – big, bright and modern office in Skopje for building an international carrier 
  • possibility for learning and professional growth
  • friendly and collaborative environment – young enthusiastic colleagues 
  • lunch package and transportation in both ways
  • other benefits and motivational perks (K-15)

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

Agile Pro Solutions (APS) headquartered in the USA is currently growing its team in Skopje.

​We are looking for a dedicated Financial Product Consultant who is driven to continue the organization’s efforts in serving our clients and in providing financial consulting and management.

The ideal candidate is eager to expand their skills beyond the traditional sales approach. Rather than buying and selling on the market, you will spend your time on contacting current and prospective clients to introduce and to recommend solutions and services.

Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

 

Responsibilities: 

  • Reach out to customers via our database and other channels
  • Develop a strong understanding of our business and well-defined service portfolio in order to turn leads to new sales
  • Promote and represent our products and services
  • Schedule meetings and presentations with potential clients
  • Maintain an active prospect list and correspond with clients or potential clients to identify their financial needs and build long-term relationships
  • Maintain a well- developed pipeline of potential clients
  • Coordinate with other team members in order to optimize the sales effort
  • Meet or exceed monthly KPI’s

 

Requirements:

  • Prior work experience in sales or similar role
  • Proficient in both written and spoken English
  • Excellent interpersonal, communication and presentation skills
  • Ability to work independently in a dynamic environment
  • Excellent self- time management skills
  • Demonstrate ability to generate new business by outbound calling and reaching out to new clients
  • Demonstrate ability to engage in relationship-building discussions
  • Possess problem-solving and decision-making skills
  • Basic proficiency in Windows-based programs
  • Intermediate mathematical skills, performing calculations involving adding, subtracting, multiplying, and dividing
  • Willingness to work in USA hours (EST) 04pm-00am – Monday-Friday

 

Desired Skills:

  •   Customer centric oriented
  •   Creative and highly engaged
  •   Great organizational skills
  •   Self- confidence
  •   Working experience in B2B or sales background
  •   Attention to detail, great listening and speaking skills
  •   Innovative – prefers working in unconventional ways or on tasks that require creativity

 

What we offer:

  •  Paid training Program
  •  Competitive salary
  •  Attractive bonus structure – no limit on bonuses
  •  Free weekends
  •  Private health insurance
  •  For the on-site work – big, bright, and modern office in Skopje for building an international carrier 
  •  Possibility for learning and professional growth 
  •  Friendly and collaborative environment – young enthusiastic colleagues
  •  Lunch package, coffee, and transportation in both ways
  •  Other benefits and motivational perks (K-15)

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

Job Description

Agile Pro Solutions (APS) headquartered in the USA is currently growing its team in Skopje and is looking for Dispatcher (Import/Export Coordinator).

We are looking for a dedicated Dispatcher (Import/Export Coordinator) who’s primary objective is to help manage and optimize the supply chains of companies sourcing materials from around the world.

Working Hours: 1pm – 9pm (EST hours), Monday – Friday

 

The position will include but not be limited to the following activities:

 ·         Upload containers to system / check for accuracy of information
·         Send emails to truckers with vessel/eta/containers at time of sailing
·         Track/trace containers on the water and update ETA’s in Trinium
·         Check for Customs and freight release and update data on reports as well as send emails to operations to alert them of items needing release
·         Email Warehouses for delivery appointments for direct orders and then send Delivery Orders to truckers
·         Check port website and Carrier websites to see if empty containers have been returned – Input data into Trinium
·         Check port websites to ensure containers are scheduled to be picked up – Input appointments into Trinium
·         Monitor LFD’s and email reminders to truckers if no terminal appointment is scheduled

 

Requirements:

·         Working experience in the industry (Logistics)
·         C1/C2 English language proficiency (oral and written)
·         Tech-savvy with knowledge of relevant methods
·         remain calm under stressful emergency situations

 

We offer:

·         Competitive salary
·         Big, bright, and modern office in Skopje
·         Private health insurance
·         Possibility for learning and professional growth
·         An international, friendly, and collaborative environment
·         Other benefits and motivational perks (К-15)

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted

Agile Pro Solutions (APS) headquartered in the USA with a local office in Skopje is looking for a Sales/Call Center Manager. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit.

We are looking for a skilled Sales/Call Centre Manager who can lead our representatives to better performance and improve service quality. The Sales/Call Centre Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes to support customers better. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.

Working hours 04pm-12am (EST), Monday-Friday, Free Weekends

 

Responsibilities:

  • Hiring, training, coaching, and leading call center representatives as they provide support for customers
  • Finding and developing new markets and improving sales
  • Planning and overseeing new marketing initiatives
  • Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
  • Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees
  • Assisting other management team members in identifying trends and establishing call center goals
  • Ensuring staff members are achieving desired service levels and taking corrective action, as needed
  • Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
  • Authorizing replacements or refunds
  • Taking on other tasks or projects to support employees, other managers, and call center operations

 

 Requirements:

  • Excellent spoken and written English is a must
  • Previous experience in Sales, Business Development or Account Manager for at least 2 years
  • Experience in B2B is a big asset
  • At least 1 years of Call Center experience (leading role)
  • More education or experience in a related field is preferred
  • Ability to multitask and remain calm under pressure, especially during peak hours or intense situations
  • Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, and conflict resolution skills
  • Knowledge of management principles and familiarity with company products, services, and policies
  • Strong coaching and leadership skills, ability to motivate employees
  • Decisiveness and attention to detail
  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.

 

What we offer: 

  • paid training Program
  • competitive salary and attractive bonus structure
  • private health insurance
  • for the on-site work – big, bright and modern office in Skopje for building an international carrier
  • possibility for learning and professional growth
  • friendly and collaborative environment – young enthusiastic colleagues 
  • lunch package and transportation in both ways
  • other benefits and motivational perks (K-15)

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

Job Description

Agile Pro Solutions (APS) headquartered in the USA with a local office in Skopje is looking for an UCaaS Support Technician.

Here at Agile Pro Solutions, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

The UCaaS Support Technician is responsible for providing technical support to UCaaS customers. This includes troubleshooting technical issues, answering customer inquiries, and working with the UCaaS Support team to resolve customer issues in a timely and efficient manner.

 

Working hours 03pm-11pm (CET Zone), Monday-Friday, Free Weekends

 

 Key Responsibilities:

  • Provide technical support to UCaaS customers via phone, email, and chat
  • Troubleshoot technical issues and identify solutions
  • Respond to customer inquiries and requests in a timely and professional manner
  • Collaborate with the UCaaS Support team to resolve customer issues
  • Document customer interactions and issue resolution in a clear and concise manner
  • Maintain a high level of product knowledge and stay up-to-date on new product developments and features
  • Contribute to the continuous improvement of the support process by providing feedback and suggestions

 

Qualifications

  • 2-4 years of experience in SaaS application support is an asset
  • Associate or bachelor’s degree in a related field or equivalent experience is an asset
  • Experience with cloud-based communication systems and technologies
  • Familiarity with IP phone systems and call centers
  • Ability to troubleshoot technical issues and identify solutions
  • Strong English communication and customer service skills
  • Strong problem-solving skills
  • Detail-oriented and organized

Preferred Certification: CCNA or equivalent

 

What we offer:

  • Big, bright, and modern office in Skopje
  • Private health insurance
  • Paid regular health, social and pension insurance
  • Paid vacation leave
  • Competitive salary (paid extra for night hours)
  • Benefits (free coffee and tea) and motivational perks (training and development program)
  • K-15
  • Free weekends

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply

*NOTE: Only the most suitable candidates will be contacted.

Agile Pro Solutions (APS) headquartered in the USA with offices in Skopje is looking for an Inside Sales Representative. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

Inside Sales Representatives are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing sales team – our boots-on-the-ground solution to problem-solving. We are seeking an early-in-your-career, high energy, motivated, strategic “hunter”, who is laser-focused on building a sales pipeline specifically through high call and email volume.

USA working hours (EST)  from 4 pm – 12 am

 

Duties and Responsibilities:

  • Skillfully build interest and create opportunities with new prospects
  • Qualify leads and schedule meetings between prospects and Business Development Leaders
  • Work with the Sales and Marketing teams to develop and implement the “Marketing Development” process
  • Follow phone and email campaigns to identify the correct person of contact with prospective clients
  • Research inbound leads from our website, follow up with them and assign them to the proper Business Development Leader
  • Research Sales Qualified Accounts that match our ideal customer profile to add to outreach campaigns

 

Qualifications:

  • ‘Hunter’ mentality when seeking out new businesses 
  • At least 1 year of sales experience (preferably tele – sales)
  • Energy and desire to build connections daily
  • Strong communication skills, both written and verbal
  • Marketing experience is an asset
  • Proficiency with social media (LinkedIn, Twitter, Facebook, Google+)
  • Proficiency with Microsoft Office, internet tools and research
 

Your daily activities:

On any given day, the Inside Sales Representative will be making numerous outbound calls, monitoring LinkedIn group comments, sending out email campaigns, researching/responding/assigning leads to the Business Development Leaders and assisting the Marketing team with ad-hoc campaigns.

What we offer: 

  • Paid training program
  • Competitive salary and attractive bonus structure
  • Big, bright and modern office in Skopje
  • Lunch package and transportation in both ways
  • Private health insurance 
  • Possibility for learning and professional growth
  • An international, friendly and collaborative environment
  • Other benefits and motivational perks (К-15)

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

Job Description

Agile Pro Solutions (APS) headquartered in the USA, is looking for an IT Manager.

Here at Agile Pro Solutions, we believe that once you have the right skills and motivation to be successful, you will be a great fit for the team.

We are looking for an experienced IT Manager who will oversee the company’s technology strategy and who will be responsible for advancing it. Performing different tasks that are related to overseeing a company’s computer networks and improving the company’s network systems.

Working hours 3pm-11pm (PT Zone), Monday-Friday

 

The Role:

The IT Manager in all types of corporations carries a great deal of responsibility, centered mainly on organizing, implementing, and maintaining the computer systems, networks that help to run the company’s operations. The focus will differ slightly from one business to another, but in most cases, it will also include managing all the tasks.

 

Key Responsibilities:

  • Handling IT practices, policies, and regulations
  • Having a clear understanding of client/server technology and network architecture
  • Creating a strategic plan for the deployment of information security technologies and program enhancements while providing comprehensive risk assessments
  • Carrying out daily operational tasks, user administration, housekeeping tasks and system monitoring to ensure the effective operation of IT systems and facilities
  • Managing installation, up gradation and maintenance of software’s and other technological components
  • Monitoring performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Developing an efficient disaster recovery plans and backup procedure
  • Ensuring that all the IT activities adhere to the applicable rules and regulations

  

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • 1-3 years of experience working in IT operations
  • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
  • Proficiency in technical management and data analysis
  • Advanced knowledge of computer software/hardware systems
  • Staff management experience
  • Excellent familiarity with computer networks installation and administration

 

What we offer:

  • Big, bright, and modern office in Skopje
  • Private health insurance
  • Paid regular health, social and pension insurance
  • Paid vacation leave
  • Competitive salary (paid extra for night hours)
  • Benefits (free coffee and tea) and motivational perks (training and development program)
  • K-15
  • Free weekends

Our biggest assets are our employees and our organizational culture.

We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

APS (Agile Pro Solutions) headquartered in the USA with a local office in Skopje is looking for an Operations Analyst and Project Coordinator Position.

Here at Agile Pro Solutions, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

We are looking for an experienced Operations Analyst and Project Coordinator Position for USA clients to prove internal support and leadership.

Working hours 06pm-02am (PT Zone), Monday-Friday, Free Weekends

 

The Role:

The Senior Operations Analyst and Project Coordinator will support internal customers by resolving IT and work process-related challenges, you will prove internal support and leadership to address and resolve issues including:

  • Managing documentation, tracking customer and vendor contract beginning and end dates, and providing early notice and timeline for required actions.
  • Integration of critical and routine internal and external systems and applications use non—engineering tools not limited to the broad range of Google and Microsoft application environments, chat services, and analytical tools. 
  • Use various vendor and third-party applications and services.
  • Identifying and escalating serious and difficult-to-resolve issues and work processes.
  • Identifying opportunities to refine applications and systems to better integrate business operations, customer-facing support systems, data gathering and management tor legal and regulatory filings, financial reporting, overall customer satisfaction and general business success and effectiveness.

As a member of our growing technology staff, you will have the opportunity to join a team that is building the next generation of and related services by creating enhanced best practices that will allow to provide and deliver improved outcomes for our customers and stakeholders.

You will also gain exposure to leading-edge tools and technologies. You’ll have the opportunity to work in a collaborative environment using modern IT tools and products that will continue the tradition of being one of the best integrated software-based IT service companies in the USA. Your work will have a direct impact on enabling all team members to work in a fully integrated technology environment which will ultimately reach the ability to scale and grow.

Qualifications:

  • 2+ years of experience and accomplishment in a dynamic and tech-savvy and support role.
  • Onboarding and filling requirements for all new customers
  • Demonstrated success in accomplishing short and long-term goals, troubleshooting, and implementing plans and programs.
  • Excellent communication skills.
  • Comfort with designing and using quantitative business tools and measures.
  • You will have a “customer first” mindset.
  • Likeability for working in a dynamic and flexible environment, and a culture driven by “reasons and not excuses,” and a need to get it done”.
  • Project management and 2+ years of experience and training.

What we offer:

  • Big, bright, and modern office in Skopje
  • Private health insurance
  • Paid regular health, social and pension insurance
  • Paid vacation leave
  • Competitive salary (paid extra for night hours)
  • Benefits (free coffee and tea) and motivational perks (training and development program)
  • K-15
  • Free weekends

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply

*NOTE: Only the most suitable candidates will be contacted.

Agile Pro Solutions (APS), headquartered in the USA with a local office in Skopje is looking for Appointment setters and survey operators. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

 We are looking for enthusiastic appointment setters and survey operators to contribute to generating sales leads for our customer in the USA. You will be responsible for qualification appointment over the phone.
An effective appointment setter and survey operator must be an excellent communicator and have superior people skills and the most important to have a positive attitude.
The goal is to help the company grow by bringing in customers and developing business.

USA working hours (EST)  from 4 pm – 12 am

 

Key Responsibilities:

  • Contact potential customers to inform them about the products and services.
  • Ask questions to understand customer requirements.
  • Set an appointment further for the sales process.
  • Enter and update customer information in the database.
  • Preserve the company’s reputation.
  • Go the “extra mile” to meet quota.
  • Keep records of calls and sales and note useful information.

Job Requirements:

  • Perfect English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Self-motivated and positive individual

 

What we offer:

  • Paid Training Program
  • Competitive salary + bonuses (NO CAP ON THE BONUSES)
  • Great working environment
  • Lunch package
  • Transportation
  • Benefits and motivational perks
  • Free weekends

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

APS (Agile Pro Solutions) headquartered in the USA with a local office in Skopje is looking for a Project Coordinator. Here at APS, we believe that once you have the right skills and to be successful you will be a great fit for the team.

USA working hours (EST), from 2pm – 10pm

 

Project Coordinator Description:

  • Collaborate with subcontractors, engineers, architects, and key team members of the project team.
  • Obtain the appropriate permits and licenses from authorities for construction sites.
  • Implements production, productivity, quality, and customer-service standards.
  • Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
  • Managing customer satisfaction within project transition period.
  • Maintain communication with customers for their projects.
  • Coordinating with different cities to obtain permit approvals.
  • Coordinating with the utility companies to complete projects.

 

Project Coordinator Qualifications / Skills:

  • University degree.
  • Customer care experience big advantage.
  • Proficiency in English language (Oral and written).
  • Strong written and verbal communication skills.
  • Supervision.
  • Project and process coordination.
  • Critical thinking.
  • Strong organizational and analytical skills.
  • Experience with Solar industry strong advantage.

 

Our biggest assets are our employees and our organizational culture.

We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

 

*NOTE: Only the most suitable candidates will be contacted.

Agile Pro Solutions (APS) headquartered in the USA with a local office in Skopje is looking for an Executive Assistant. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

This is not just an administrative role – the ideal individual will need to have strong written and verbal English communication skills, along with administrative and organizational skills, to exercise good judgment in a variety of situations while being able to multitask. The role also requires drive and confidence, proactive thinking, someone who is resourceful, deadline-driven, and highly technical to anticipate and manage all day-to-day needs in a speedy-paced environment effectively and efficiently.

The working hours for this position are 3 p.m. to 11 p.m. Monday to Friday.

 

Responsibilities:

 ·         Working closely with executives to remain apprised of/schedule upcoming commitments

·         Conforming objectives for the meeting invites, participants, and materials

·         Follow up and follow through on all and meetings

·         Completing well-organized projects as assigned

·         Coordinating internal and external meetings

·         Preparing or arranging presentation materials for meetings using MS PowerPoint, Word, and Excel

·         Composing email memos, letters, minutes, and other correspondence

·         Maintaining Outlook calendars, contact lists, and files

·         Working closely with any operational department heads as it relates to departmental projects

 

 Requirements:

  • 3+ years’ experience as an Executive Assistant in cooperation
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multitask and prioritize work
  • Proactive, hands-on projects individually when it comes to need
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills in English
  • Strong organizational and planning skills
  • Proficient in MS Office
  • Highly technical and highly organized
  • Ability to quickly adapt to new technology and easily acquire new technical skills
  • Ability to recognize and solve problems quickly
  • University degree – English language and literature is an advantage
  • Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

 

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

Apply below!

*NOTE: Only the most suitable candidates will be contacted.

APS (Agile Pro Solutions) headquartered in the USA with a local office in Skopje is looking for an Accountant. Here at Agile Pro Solutions, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

We are looking for an experienced Accountant for USA clients to control and monitor their expenses.

You will be responsible for business money transactions, including income and expenses and make sure to document the organization profits. You will manage cash flow statements, budgeting, tax planning and determine ways for the company to cut costs to maximize profits.

Working hours 02pm-10pm, Monday-Friday, Free Weekends

 

Job Description:

We are looking to hire a successful candidate who has a degree in finance, accounting, or a related field. A leader in intelligent finance, especially within the banking, capital markets, or insurance industry, with an eye for problem-solving. You’re quick to see solutions where others see obstacles, which is why clients count on you for sound financial counsel. By developing solutions that improve operational efficiency, track compliance, and increase revenue, you are ready to tackle the challenges our company faces today and those waiting around the corner. The job duties include setting strategy and goals, then prioritizing your workflow, provide the CEO with the right data to drive shareholder value, manage engagement risk, project economics, deliverable content, and ensure client buy-in, be a trusted advisor.

 Accountant Responsibilities and Duties:

·        Create and implement financial policies to guarantee operational efficiencies
·        Oversee the preparation and planning of budget
·        Maintain record and receipt for daily transaction
·        Ensure financial records are up to date with the latest transaction and changes
·        Contribute to financial audits
·        Monitor bank deposits and payment
·        Prepare balance sheet and invoices
·        Perform periodic financial analysis to detect and resolve issues
·        Book keeping – experience with QuickBooks is an asset
 

Accountant Skills and Qualification:

·        Bachelor’s degree in finance, accounting, or relevant field
·        Must possess a minimum of 1-2 years of experience as a finance executive
·        In-depth knowledge of financial regulations and accounting process
·        Experience using financial software
·        Advanced MS Excel skills
·        Knowledge of financial regulations
·        Excellent analytical and numerical skills
·        Sharp time management skills
·        Strong ethics with the ability to manage confidential data
·        Sense of ownership and pride in your performance and its impact on company success
·        Punctual, reliable and must have strong communication skill
·        Able to work in a team and produce quality output under tight deadlines
·        Strong verbal and oral communication skills
·        Self-motivated and strong analytical skills
·        Attention to detail, prioritization skill, and time management
·        Quick learner with a positive attitude
·        Maintain a strong relationship with key groups
·        Motivational and communication skill
·        An empowered team member, a process-oriented thinker
·        Being consistent, accurate, and minimizing errors are key characteristics that employers are seeking for this position. It is indispensable to have a knowledge of accounting and to understand how to use accounting software systems.
 

What we offer:

·             Big, bright and modern office in Skopje
·             Private health insurance
·             Paid regular health, social and pension insurance
·             Paid vacation leave 
·             Competitive salary
·             Benefits (free coffee and tea) and motivational perks (training and development program)
·             K-15
·             Free weekends
 

 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply

*NOTE: Only the most suitable candidates will be contacted.

Agile Pro Solutions (APS), headquartered in the USA and with a local office in Skopje, is looking for an Insurance Underwriting Assistant.

We are looking for an enthusiastic Insurance Underwriting Assistant to contribute to our company and show their understanding of the insurance and brokerage business and account administrative support tasks for our customer in the USA.

USA working hours (EST) 03pm-11pm

Industry: Insurance

The Insurance Underwriting Assistant role will review and evaluate markets and/or price new and renewal applications, endorsements, and related documents within commercial underwriting. He/she will support underwriting book of business risks, utilizing sound judgment and discretion as well as relying on underwriting policies and guidelines, rating, rules and insurance laws and regulations.

RESPONSIBILITIES:

  • Effectively communicate with agent or broker clients, company underwriters, internal staff, and management to obtain additional information, quote rates, present proposals, explain company commercial underwriting policies and coverage offerings, as well as servicing existing accounts.
  • Assist marketing department, staff, and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
  • Appropriate and timely response to questions posed by brokers, clients, and underwriters. Meet regularly with the broker/underwriting teams on strategy, tactics, and follow-up.
  • Rate policies, endorsements, or review previously rated policies for proper rating.
  • Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
  • Enter and/or research information in the company image right system and apply this information in accordance with department workflow procedures.
  • Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources.

 

REQUIREMENTS:

  • Bachelor’s Degree or equivalent.
  • Minimum of 1-3 years of similar related job experience.

 

SKILLS:

  • Organizational skills
  • Communication skills
  • People skills
  • Persuasion
  • Problem solver
  • Adaptability

 

What we offer:

  • competitive salary + paid night hours
  • paid vacation leaves
  • paid regular, social and pension insurance
  • k-15
  • paid private health insurance
  • for the on-site work – big, bright, and modern offices in Skopje for building an international career 
  • possibility for learning and fast promoting professional growth
  • friendly and collaborative environment – young enthusiastic colleagues 
  • other benefits and motivational perks

“Challenges are what make life interesting and overcoming them is what makes life meaningful”

Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

Agile Pro Solutions (APS), headquartered in the USA, with an office in Skopje, with the ideal of bringing European professionals to American companies is looking for a Zoho Administrator. We at APS believe that once you have the right skills and motivation to be successful you will be a great fit for the team.

Zoho is a web-based online office suite consisting of word processing, presentations, databases, etc. A Zoho Administrator is in charge of managing and improving the Zoho environment for our company.

 

Responsibilities:  

  • Organizing and updating customer databases that contain relevant information that is needed by the company for proper reporting.
  • Understanding the business process flow and requirements of the company to implement and customize various Zoho functions.
  • Configuring permissions and layouts for multiple user types and Zoho modules.
  • Effectively utilizing Zoho modules features to automate various business processes. 
  • Monitoring user activity and providing additional training for those with low activity.

 

Requirements: 

  • At least 1 year of experience managing or advancing workflows within a Zoho environment.
  • Great knowledge of the variety of Zoho modules for instance: Zoho CRM, Zoho Analytics, Zoho Recruit, along with others.
  • Data analysis and reporting skills both within and outside of Zoho,for being able to provide useful and understandable data reports.
  • Ability to work independently and as a team member, including coordinating all levels of management and staff.
  • Strong verbal and written communication as well as interpersonal skills.
  • Able to work: Monday- Friday 2pm- 10pm.

 

We offer:

  • Competitive salary 
  • Big, bright, and modern office in Skopje 
  • Private health insurance 
  • Possibility for learning and professional growth 
  • An international, friendly, and collaborative environment 
  • Other benefits and motivational perks (К-15)  

 

Our biggest assets are our employees. and our organizational culture. We strive to create an environment where people feel valued and rewarded. 
We are an equal employer, and we welcome everyone matching the experience and skills to apply. 
*NOTE: Only the most suitable candidates will be contacted

Agile Pro Solutions (APS), headquartered in the USA with a local office in Skopje is looking for a Sales Manager. 

Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit.

We are looking for a skilled Sales Manager who can lead our representatives to better performance and improve service quality. The Sales Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call center data, and focus on improving performance and processes to support customers better. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Experience with call center leading role will be considered a big asset

 

Responsibilities

·         Develop and execute strategies to drive business in new and existing markets

·         Partner with Talent Acquisition to identify and recruit top sales talent

·         Mentor employees to help them achieve individual & team objectives

·         Responsible for performance management and competency building activities of the team

·         Analyses sales trends, market dynamics and reports to determine business growth potential

·         Constant research for potential markets

 

Key Deliverables

·         Implement all call center operations and quality norms

·         Delivery of quality service to customers

·         Daily roistering and floor management

 

Qualifications

·         Bachelor’s degree or equivalent experience in Business

·         3+ years’ of manager’s experience in sales

·         Excellent written and verbal communication skills

·         Experience in search methodologies

·         Experience in B2B, cold calling strategies is strong advantage

 
 

What we offer: 

            ·         Competitive salary and attractive bonus structure-no limit on bonuses
            ·         Big, bright and modern office in Skopje – on site
            ·         Private health insurance 
            ·         Possibility for learning and professional growth
            ·         An international, friendly and collaborative environment
            ·         Other benefits and motivational perks (К-15)
 

Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.

We are an equal employer, and we welcome everyone matching the experience and skills to apply.

*NOTE: Only the most suitable candidates will be contacted.

We are looking for an enthusiastic Financial Services Sales Representative who is driven to continue the organization’s dedication to serving clients. The ideal candidate is a highly motivated, energetic, quick-learning, and confident individual, ready to kick-start or continue to grow their career as Financial Sales Professional. We are offering opportunities that will excel your career and give you possibilities to grow.

Minimum Requirements:

  • A minimum of one year of similar or related experience selling products and/or services.
  • Excellent verbal and written English.
  • Demonstrated ability to generate new business by outbound calling and reaching out to new clients.
  • Experience in B2B is a big asset.
  • Demonstrated ability to identify and anticipate clients’ needs and sell products and services.

The purpose of the position is to optimally coordinate the trucks and containers at the terminal in consultation with the operation and to provide feedback to the customer service department.

Qualifications needed:

  • 1+ years’ experience either in dispatching, customer service.
  • Flexibility to work different shifts.
  • Ability to work in a fast-paced environment.
  • Experience of working in a customer service environment with patience and the ability to remain calm and tactful.
  • The ability to communicate effectively both in writing and verbally.

We are looking for a self-motivated and positive individual with sales or customer service experience to join our team.

Requirements:

  • Proven experience as Telesales
  • Representative or other sales/customer service role
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Proven track record of successfully meeting sales quota, preferably over the phone
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

We are looking for a cybersecurity expert who’s experienced with Firewall, Endpoint security, Networking etc.

Minimum requirements:

  • Infrastructure Cybersecurity experience for at least 3 years is a MUST
  • Advanced knowledge of spoken and written English
  • Strong analytical and problem-solving skills
  • Extensive knowledge of networking
  • Excellent communication skills
  • Energetic person with a high sense of accountability, able to work without direct supervision under challenging circumstances

Submit your application